Wellness. Culture. Community.
We specialize in crafting wellness concepts that are tailored to the specific site and take into account the local culture and surroundings. Our approach goes beyond just providing spa treatments and spaces. We create unique, holistic experiences that foster all aspects of well-being, from physical to mental and emotional health. By incorporating local elements, we aim to create a sense of connection and culture
Concept & Design
A well-crafted concept is the driving force behind creating spaces that inspire and elevate human experiences.
Our philosophy is based on the belief that a well-crafted concept is the driving force behind creating spaces that inspire and elevate human experiences. We work closely with our clients to bring their vision to life, creating a unique concept that serves as a roadmap for the design, development, and implementation process.
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Brand strategy to include road map
Key themes, culture & differentiators
Signature facility features
Guest flow narrative
Site analysis
Market Research and Comp-set
Area program, bubble diagrams, design deck/drawings & construction liaison
Wellness Program
Creating a unique set of program experiences.
Seeded within the initial concept and design is an opportunity to explore the full spectrum of wellness and create a unique set of program experiences that cater to the many aspects of health and longevity.
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Strategic brand partnerships
Program and menu development
Signature facility features
Fitness/mind/body program development
Water therapy, wellness circuits and social spaces
Interior design, signature/custom programs & procurement
Educational programs
Treatment protocols, costing, and pricing
Special training
Operation & Management
Integrating the concept and brand strategy into daily operations is the key to success.
Integrating the concept and brand strategy into daily operations is the key to success in the service business, benefiting both guests and employees. We collaborate with you and your team to develop operational procedures, guidelines, and offerings. Whether it's a new venture or an existing business, we make sure that the company culture and philosophy are incorporated into all systems. It's the small personal touches that can make a huge difference.
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Standard operating procedures & manuals
Training and guest service techniques
Recruitment support and training
Streamlining procedures
Retail & Merchandizing
Operating equipment
Revenue Systems
Developing unique product programs for both professional retail settings to increase profit margins.
Developing a program that delivers comprehensive and personalized guest experiences, while also showcasing brand identity, can lead to higher profit margins. Creating an integrated retail portfolio that goes beyond beauty products can also provide a sustainable stream of revenue. We have extensive experience in developing unique product programs for both professional and retail settings, and we're committed to providing in-depth expertise to our clients.
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Development of service programs
Purchasing & retail support Vendor negotiations
Private label brands
Brand strategy & copy
